Privacy Policy

1. Introduction

Veneza Interiors ("we", "our", "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit venezainteriors.in or engage with our services. It complies with applicable data protection laws including GDPR principles and India's Information Technology Act.

2. Data We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, WhatsApp/phone number submitted via consultation forms.
• Project Details: Property type (BHK), location, scope of work as provided voluntarily.
• Usage Data: IP address, browser type, pages visited, time on site — collected via Google Analytics and Google Tag Manager.
• Cookie Data: Preferences, session identifiers, advertising identifiers from Meta Pixel and Google Ads tags if active.

3. How We Use Your Data

• To respond to consultation requests and contact you about your interior design project.
• To improve our website and services through analytics.
• To serve relevant advertisements on Meta (Facebook/Instagram) and Google platforms.
• To comply with legal obligations.

We do not sell your personal data to third parties.

4. Cookies & Tracking Technologies

We use the following tracking technologies:

• Google Analytics: Collects anonymised usage data to help us understand how visitors interact with the website. You can opt out via Google's opt-out browser add-on.
• Google Tag Manager: Manages tracking scripts including conversion tags for Google Ads campaigns.
• Meta Pixel (if active): Tracks form submissions and page views to optimise Meta advertising campaigns. Governed by Meta's Data Policy.
• localStorage: Used to store your preferences (e.g., liked projects) locally in your browser. No data is transmitted to our servers.

5. Data Retention

Consultation lead data is retained for up to 24 months from the date of submission, or until you request deletion. Analytics data is retained per Google's standard retention policies (default 26 months). You may request deletion of your data at any time by emailing us.

6. Your Rights (GDPR & Indian Data Protection)

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Object to processing of your data for marketing purposes.
• Withdraw consent at any time without affecting prior processing.

To exercise any of these rights, email us at Shreekaant.ray@venezainteriors.in with the subject line "Data Request".

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our admin systems are password-protected and access is restricted to authorised personnel only.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Instagram). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related enquiries: